Effective date ·

Terms and Conditions

Rules for accounts, team access, publishing, content rights and use of PostLimn.

1. About these terms

PostLimn is a visual social content planning, collaboration, scheduling and publishing service operated by AUTOTHINK SOLUTIONS TECHNOLOGIES, a private company registered in South Africa under registration number 2026/876619/07.

You must be at least 18 and have authority to enter this agreement. If you use PostLimn for an organisation, you must be authorised to bind it.

2. Accounts and team access

Provide accurate account information, protect your credentials, and notify us of suspected unauthorised access. Only connect accounts and grant permissions you are authorised to manage. You are responsible for your workspace’s authorised users and for reviewing and removing access when it is no longer needed.

3. Publishing and integrations

You instruct PostLimn to process, schedule, and transmit the content and actions you approve. Review destinations, audience settings, schedules, media, and conditional publishing rules carefully. Platform outages, permission changes, rate limits, expired authorisation, and service interruptions may delay or prevent publication. A scheduled time is not a guarantee of delivery.

Third-party platforms apply their own terms. You must comply with them, including the YouTube Terms of Service when using YouTube features. We do not control those platforms or guarantee platform approval, availability, audience growth, engagement, revenue, or analytics accuracy.

4. Content and intellectual property

You retain your rights in content you provide. You grant us a non-exclusive licence to host, reproduce, process, format, and transmit that content only as needed to provide, secure, and support the service and carry out your instructions. Sharing with a connected platform is subject to its terms.

You must hold the rights, permissions, and lawful grounds needed for your content, including images, videos, music, personal information, and commercial disclosures. PostLimn’s software, branding, and original service materials remain owned by their respective rights holders. These terms do not transfer ownership of your content to us.

5. Acceptable use

Do not use the service for unlawful content, infringement, spam, deceptive engagement, harassment, unauthorised profiling, credential sharing, bypassing platform controls, malicious code, or interference with other users or systems. Do not upload information you are not entitled to process. Do not use conditional data or AI output for emergency, medical, legal, financial, or other safety-critical decisions.

6. AI and analytics

AI suggestions require your review and may contain errors or material you cannot lawfully use. Output is not guaranteed to be unique or eligible for intellectual property protection.

Analytics depend on provider definitions, permissions, reporting delays and available data. Reports distinguish recorded snapshots from observed changes between compatible daily samples. Those changes are net differences, rather than a record of when each interaction occurred. Collection gaps and provider corrections can affect results. Metrics from different platforms may not be comparable or represent unique people.

7. Privacy and customer data

Our Privacy Policy describes information handling. For personal information you control, you are responsible for lawful collection, required notices, permissions, and your instructions to us. A completed data processing agreement is required where we act as your operator or processor. Deletion and disconnection are explained on our data deletion page.

8. Plans and payments

Creating a PostLimn account does not start a paid subscription. Before offering paid purchases, we will disclose the price, merchant, applicable usage allowances, renewal, cancellation and refund terms.

9. Suspension and ending use

We may restrict access where reasonably necessary to address unlawful use, security threats, a material breach, or platform requirements. Where practical and lawful, we will explain the reason and allow resolution. You can confirm permanent account closure and data deletion in Settings → Privacy & data. Closure stops new publishing and collection, signs you out, and starts automatic cleanup with retries for interruptions. Your owned workspaces close; other participants’ unrelated workspaces are retained. Existing in-flight requests and short-lived media links may take time to expire. For help or a scoped request, contact privacy@postlimn.com; we may verify your authority before acting on email requests. Previously published content remains under the destination platform’s controls. See the data deletion instructions for retention exceptions and scope.

10. Service responsibility

We will provide the service with reasonable care and skill. Availability and publishing depend in part on connected platforms and infrastructure. Keep copies of important content and review publishing results.

Your mandatory consumer rights and remedies apply, including applicable South African consumer protections.

11. Contact, complaints and updates

For questions, complaints or help, email support@postlimn.com. Privacy questions go to privacy@postlimn.com.

Company address: 10 Pancras Road, Homestead Park, Johannesburg, Gauteng, 2092, South Africa.

South African law governs these terms, subject to mandatory protections in your jurisdiction. We communicate material changes and seek acceptance where required.